FREQUENTLY ASKED QUESTIONS

WEDDINGS

+ HOW MUCH TIME WILL I NEED?

TIMES VARY FOR EACH COUPLE. A FULL WEDDING DAY IS TYPICALLY 8 HOURS.

+ IS THERE A DEPOSIT I HAVE TO PAY BEFORE I CAN BOOK?

A DEPOSIT IS REQUIRED BEFORE WE CAN RESERVE YOUR SPECIFIC DATE AND TIME FOR YOUR WEDDING. THE DEPOSIT AMOUNT IS 25% OF YOUR TOTAL PACKAGE.

+ DO YOUR PRICES CHANGE?

YES, WE UPDATE OUR PRICES SO THAT WE CAN CONTINUE TO OFFER MORE SERVICES AND PROVIDE OUR CLIENTS THE BEST QUALITY VIDEOS. PLEASE CONTACT US FOR MOST UP TO DATE PRICING INFORMATION.

+ DO YOU TRAVEL OUTSIDE BIRMINGHAM?

YES, WE ARE BASED OUT OF BIRMINGHAM BUT WE DO TRAVEL OUTSIDE OUR LOCAL RADIUS. TRAVEL COSTS AND HOTEL ACCOMMODATIONS MAY APPLY FOR WEDDINGS OUTSIDE OF BIRMINGHAM.

+ HOW LONG WILL IT BEFORE I RECIEVE MY WEDDING PHOTOS AND/OR VIDEO?

CLIENTS CAN TYPICALLY EXPECT TO SEE THEIR PICTURES AND/OR VIDEO WITHIN 4 TO 5 WEEKS. DURING PEAK WEDDING SEASON TURN AROUND TIMES CAN BE UP TO 9 WEEKS. THIS IS DUE TO THE MANY PROJECT THAT WE ARE WORKING ON.

+ WHEN IS THE BEST TIME TO BOOK YOU FOR OUR WEDDING?

WE DO NOT ACCEPT BOOKINGS FURTHER THAN A YEAR OUT. ANYTHING LESS THAN A YEAR WE CAN ACCEPT. HOWEVER WE DO RECOMMEND BOOKING AS EARLY AS POSSIBLE TO ENSURE AVAILABILITY AND TO MAKE SURE WE HAVE TIME TO PREPARE FOR YOUR WEDDING.

+ WHAT TYPES OF PAYMENT DO YOU ACCEPT?

ALL PAYMENTS ARE PROCESSED ONLINE THROUGH PAYPAL WHICH ACCEPTS ALL MAJOR CREDIT/DEBIT CARDS. WE ALSO ACCEPT CASHIER CHECKS, NO PERSONAL CHECKS.

+ WHAT IS YOUR CANCELLATION POLICY?

CANCELLING AT ANYTIME FORFEITS DEPOSIT, AND ANY MONEY PAID IN EXCESS TO DEPOSIT WILL BE REFUNDED

PHOTOGRAPHY

+ AM I ALLOWED TO BRING A CHANGE OF OUTFIT?

YES, WE ENCOURAGE YOU TO BRING AS MANY LOOKS AS YOU CAN. WE DO NOT CHARGE FOR EXTRA OUTFITS, HOWEVER OUR SESSIONS ARE TIME BASED AND TOO MANY CHANGES WILL TAKE UP YOUR TIME.

+ IS THERE A DEPOSIT I HAVE TO PAY BEFORE I CAN BOOK?

A DEPOSIT IS REQUIRED BEFORE WE CAN RESERVE YOUR SPECIFIC DATE AND TIME.

+ CAN I BRING A FRIEND TO MY SHOOT?

WE ALWAYS SUGGEST BRINGING A FRIEND TO HELP WITH THINGS LIKE MAKE-UP, HAIR, ETC.

+ DO YOU TRAVEL OUTSIDE BIRMINGHAM?

YES, WE ARE BASED OUT OF BIRMINGHAM BUT WE DO TRAVEL OUTSIDE OUR LOCAL RADIUS. TRAVEL COSTS MAY APPLY FOR PHOTOSHOOTS OUTSIDE OF BIRMINGHAM.

+ HOW LONG WILL IT BEFORE I RECIEVE MY PICTURES?

CLIENTS CAN TYPICALLY EXPECT TO SEE THEIR PHOTOS WITHIN 5 TO 6 BUSINESS DAYS.

+ WHEN IS THE BEST TIME OF DAY TO SHOOT?

THE BEST TIME OF THE DAY TO SHOOT IS RIGHT AFTER SUNRISE OR RIGHT BEFORE SUNSET. THIS KEEPS THE SUN FROM PRODUCING VERY HARSH SHADOWS.

+ WHAT TYPES OF PAYMENT DO YOU ACCEPT?

ALL PAYMENTS WILL BE PROCESSED ONLINE THROUGH PAYPAL WHO ACCEPTS ALL MAJOR CREDIT/DEBIT CARDS. CASH WILL ONLY BE ACCEPTED ON DAY OF SHOOT.

+ WHAT IS YOUR CANCELLATION POLICY?

CLIENTS MAY CANCEL AT ANYTIME UP UNTIL 7 DAYS PRIOR TO THEIR SCHEDULED PHOTOSHOOT AND RECIEVE A FULL REFUND OF THEIR DEPOSIT. ANY CANCELLATION NOTICE AFTER THAT WILL FORFEIT THE DEPOSIT AND CLIENTS WILL BE OFFERED THE OPTION TO RESCHEDULE.

VIDEOGRAPHY

+ AM I ALLOWED TO BRING A CHANGE OF OUTFIT?

YES, WE ENCOURAGE YOU TO BRING AS MANY LOOKS AS YOU CAN. WE DO NOT CHARGE FOR EXTRA OUTFITS, HOWEVER OUR SESSIONS ARE TIME BASED AND TOO MANY CHANGES WILL TAKE UP YOUR TIME.

+ IS THERE A DEPOSIT I HAVE TO PAY BEFORE I CAN BOOK?

A DEPOSIT IS REQUIRED BEFORE WE CAN RESERVE YOUR SPECIFIC DATE AND TIME.

+ CAN I BRING A FRIEND TO MY SHOOT?

WE ALWAYS SUGGEST BRINGING A FRIEND TO HELP WITH THINGS LIKE MAKE-UP, HAIR, ETC.

+ DO YOU TRAVEL OUTSIDE BIRMINGHAM?

YES, WE ARE BASED OUT OF BIRMINGHAM BUT WE DO TRAVEL OUTSIDE OUR LOCAL RADIUS. TRAVEL COSTS MAY APPLY FOR PHOTOSHOOTS OUTSIDE OF BIRMINGHAM.

+ HOW LONG WILL IT BEFORE I RECIEVE MY PICTURES?

CLIENTS CAN TYPICALLY EXPECT TO SEE THEIR PHOTOS WITHIN 5 TO 6 BUSINESS DAYS.

+ WHEN IS THE BEST TIME OF DAY TO SHOOT?

THE BEST TIME OF THE DAY TO SHOOT IS RIGHT AFTER SUNRISE OR RIGHT BEFORE SUNSET. THIS KEEPS THE SUN FROM PRODUCING VERY HARSH SHADOWS.

+ WHAT TYPES OF PAYMENT DO YOU ACCEPT?

ALL PAYMENTS WILL BE PROCESSED ONLINE THROUGH PAYPAL WHO ACCEPTS ALL MAJOR CREDIT/DEBIT CARDS. CASH WILL ONLY BE ACCEPTED ON DAY OF SHOOT.

+ WHAT IS YOUR CANCELLATION POLICY?

CLIENTS MAY CANCEL AT ANYTIME UP UNTIL 7 DAYS PRIOR TO THEIR SCHEDULED PHOTOSHOOT AND RECIEVE A FULL REFUND OF THEIR DEPOSIT. ANY CANCELLATION NOTICE AFTER THAT WILL FORFEIT THE DEPOSIT AND CLIENTS WILL BE OFFERED THE OPTION TO RESCHEDULE.